| Search for "UNIVERSIDAD POLITÉCNICA DE CARTAGENA" |
| Angel R. Martínez-lorente - UNIVERSIDAD POLITÉCNICA DE CARTAGENA (Authors) |
| 1357 - INNOVATING THROUGH EFQM: THE ABILITY OF PROCESSES TO FOSTER CUSTOMER PERFORMANCE |
| Friday, June 19, 2015 - Slot 7 (11:30 - 13:00) - C CONFERENCE ROOM |