| Search for "Micaela Martínez-costa" |
| Micaela Martínez-costa - UNIVERSIDAD DE MURCIA (Authors) |
| 1357 - INNOVATING THROUGH EFQM: THE ABILITY OF PROCESSES TO FOSTER CUSTOMER PERFORMANCE |
| Friday, June 19, 2015 - Slot 7 (11:30 - 13:00) - C CONFERENCE ROOM |
| Micaela Martínez-costa - UNIVERSIDAD DE MURCIA (Authors) |
| 1386 - WHICH ORGANIZATIONAL CULTURE TYPE IS DEMANDED BY QUALITY MANAGEMENT MODELS? |
| Friday, June 19, 2015 - Slot 7 (11:30 - 13:00) - C CONFERENCE ROOM |